Part 3: Introducing the new Plex Web Client

08.28.12 323 Comments

(If you haven’t already read Part 1 and Part 2, you should read those before reading this post, since you’ll need to be a PlexPass member and have the latest media server release to use this.)

As you know, there are two media managers for Plex today: the OS X-only one, which is pretty fast and stylish, but showing its age, and the web-based one, which is very functional, but has some glaring issues (the technology behind it just wasn’t productive or performant enough for our needs). We evaluated a bunch of different options, and settled on a Bootstrap-based web application.

We had some lofty goals for this new app: First of all, it had to be fast, even with huge sections. Like, much faster than even the old OS X manager. Secondly, why stop at management? We wanted you to have the ability to play music, watch videos, and view photos, right in your browser. In addition, why not have the ability to manage and view channels in the same interface? And what about powerful new ways to slice and dice your media library? And by God, it had to work well on mobile devices too, and across browsers.

In short, this new web client is the most powerful Plex client around. Is it done? Nope, but it’s close enough that we wanted to share it with our PlexPass members. Let’s take a quick tour.

Plex Web Client

Isn’t that a work of beauty? This is the dashboard view, where you can see all your library sections, recently used channels, your myPlex queue and recommendations (oh, right, did I mention it connects to myPlex?). This thing will knock the socks off your cat.

Plex Web Client 1

This is the browse view in one of my movie sections. Pay close attention to the rich filters & sorting area on the right hand side. Lets find all the sports movies in the last three years and sort by rating. A few clicks later, we have our answer. Looks like I’ll be watching Moneyball and not Goon.

Plex Web Client 2

One click and I’m in the details screen for the movie:

Plex Web Client 3

And time to watch!

Plex Web Client 4

There’s much more, but that should give you a taste for it. If you’re interested in more of the philosophy and details behind the app, we even threw together a “podcast” style interview with two of the key developers, Eric and Schuyler, being interviewed by our own Tobias. Download the conversation here.

The new Plex web client is available right now in beta form for all PlexPass members (if you want to sign up, visit this page). THE NEW MEDIA SERVER IS REQUIRED. We hope to gather some excellent feedback as we finish up the first release. Once we’re done with the remaining work, it’ll be available, for free, for everyone to enjoy before too long.

(And remember, if you don’t want to sign up for PlexPass, it’s totally optional. It’s designed for the most Plex-obsessed of you, in an attempt to get you cool new stuff earlier than we otherwise would, and bring you into the conversation.)

The new Web Client is included with the latest media server release described in Part 1. In order to access it, simply hit http://x.x.x.x:32400/web or hit the Web Client links from your server page on myPlex.


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  • For those of us who haven’t (yet) purchased a PlexPass, is there any publicly available forum to check out how PlexPass is working for the early adopters? I’ve seen a few problems with PlexPass brought up in this blog, but I can’t seem to find a public forum PlexPass section. I was hoping to read up on it prior to purchasing. I tried the link that Elan listed above (on Sep 29), but I get error message “[#10333] We could not find the forum you were attempting to view” which I suspect is because I am not a PlexPass member. Regardless, thanks to Elan and all for an amazing, and wonderful creation in Plex.

  • Hi

    I have a small plex and Subsonic server and wonder if you would not be able to do so that the person That hawe the serve pay a higher once sum and then all that he allows to connect via web ticket with their user names may do so without having to eg Make one plex account first.

    (as subsonic permitting). it would definitely be something I would be willing to pay for. I put up a lot of movies on my children, etc. as their grandparents would like to see but manage to get them to install plex or get a smartphone is difficult.

    / Chalis

  • Hi, Just wondering if there is a way to access my plexweb client via the web when i’m out and about? I have port forwarded 32400 from my router to my PC however i get a “Your Plex media Center is unavailable”?… I know its currently doing its 1st update so that might be hogging resources… but? Am i missing something?

    Any help much appreciated

    • @Craig: Use myPlex and it’ll “Just Work” :)

  • When you download from the webclient you only get one file. e.g. if it’s a CD1 og CD2 movie, you can only download Cd1. Hope they will fix this.

  • i love plex great program would be even better with movie trailers

  • How can I download a movie onto my local PC from a Share server using Web Client? I have PlexPass and can play movies but I what to download.

  • And I just found the app for my Samsung tv. Plex is just getting better and better…

  • I cannot get it to work on Internet Explorer 8 on windows xp. It works great on Chrome on same machine (win xp) and works even better on local machine Mac OSX.
    Any ideas?

    • @Derek: should work great in IE9 and 10, and I would have assumed 8 as well. What issues are you seeing?

  • @elan: the page tries to load but all I get is the grey background and nothing else. This is the error that I get

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; InfoPath.1)
    Timestamp: Thu, 22 Nov 2012 09:48:55 UTC

    Message: ‘n.sheet.cssRules’ is null or not an object
    Line: 2109
    Char: 432
    Code: 0

  • Downloaded and put on my Synology DS212.
    Had little problem with previous version except it would get about 5% of the metadata wrong (despite me following naming convention).

    Still have that issue.
    Seems Much Much slower in use.
    Now no thumbnails at all.
    Often get ‘This media is currently unavailable.’
    When it is available I always get a message it cannot play it.
    Always getmyPlex could not connect to your server · Retry.

    Think I will go back to previous version and carry on update manually where I need to.

  • Hey Elan + Crew

    I purchased Plex Pass to support you guys wholeheartedly. I doubt I will use many of the advanced features as I am a simple video viewer with a small handful of people connecting to my server. Thank you for such amazing software and keep up the good work.

    I would like to know, however, if you are going to be incorporating a mechanism to see whom is connected to my server and what they are watching. Also, if it will give me the ability to restrict certain users from watching anything above PG-13. It may have been asked and I did a quick search but could not find anything compelling.

    Once again, keep doing what your doing.

    • @Jeff: Those features are definitely ones that are highly requested by our userbase, and we realize they need to be addressed :)

  • +1 for parental controls. Love Plex but can’t use it because of kids in the house (use it on Roku):(

  • Any chanse to get this working on Xbox 360 web browser (doesnt support flash or HLS)? woud be awesome.
    On boxee box i only get audio no video.

  • how do i pull up the OSD on the plex web player? there are some movies i have that when using the fullscreen web player the aspect ratio is all wrong, but in windowed mode the aspect ratio is just fine. see below:

    windowed mode: (good)
    fullscreen mode: (bad)

    my understanding was that i could use the Z key to toggle aspect ratios, or even use the M key to get into the menu.

    but neither key works on the web player.

    i tried every key on my keyboard but am unable to effect any kind of change.

    have also searched forum to no avail.

    anyone? bueller?

    thank you in advance!

  • a password on the front of the web interface would be nice!

  • I love the web app it handier and faster than plex media center I have always been a xbmc fan I checked out the web app out of curiosity. It took about 20 min before I decided I had to switch for good. Even lacking many many feature that I hope will be added the speed and portability trumps all and it looks great and I see potential for feature like media sharing that would never be possible for a desktop application. Love it. Developers take note. Desktop is dying.

  • hi, I’m new at this… we bought a new LG Smart Tv. As we live in UK, we are watching slovak Tv online, but it’s not possible to open this website on this tv… We’ve been told to use HDMI cable to connect tv with computer, but it doesn’t work… We’ve got macbook pro… then I heard about plex media manager, downloaded it into our macbook pro, it works to watch movies from the computer, but we would like to watch tv online, using website…basically, we would like to mirror copy macbook pro to LG Smart Tv… Is it possible, please?

  • is there a way to view media in a browser besides plex/web or signing in with my plex? I want to watch something while someone else views something else. when you sign in with my plex it gives you access to settings and I dont want other viewers/users on the network to have access. I use plex on a roku and would like others on the network to use a browser.


    • @Mark ~ you can share the library with others and restrict their access; we’ll be adding better access controls in the future.

  • I just don’t understand why the local management HAD to go. My Plex server is now basically non-functional because the web management is horrifically slow. I thought Plex would be THE media hub for my digital shit so I paid for the lifetime subscription to plex pass. I now feel like I wasted that money. I HATE the WEB MANAGEMENT!

    • @Bittles ~ the web app is indisputably faster than the old Cocoa manager (especially for medium to large libraries), and more fully-functioned. Can you let us know what areas you’re running into issues with?

  • Ok
    Here is my problem.
    I cannot play my playlists (which are iTunes playlist)
    it says “no saved data found” while it is able to read the name of the playlist (i can see the playlist’s name on TV)
    Actually i am able to play every song if i go step by step but it is a huge time loss
    and also on my web browser (on macbook) i am able to play playlists
    help please

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